We are shortly going to be re-designing our metropolitan website, and we would love your feedback on the current website, so we can make the new website even better.
1. How frequently do you visit the Metropolitan website? *
Please selectDailyWeeklyFortnightlyMonthlyA couple of times a yearYearlyNever
2. What do you visit the Metropolitan website for? *
Please select as many answers as you want.
Sign up for an accountRegister on the Priority Services RegisterPay or view my billsUpdate or change my personal detailsFind information about my account or pricesFind information on Metropolitan’s services and/or response timesLook for contact detailsCheck for outages and live incidentsOther - please specify
3. What do you like about the Metropolitan website? *
4. How could the Metropolitan website be improved? *
5. Is there anything you have seen on other websites that you would like to see on the Metropolitan website? *
6. We provide a range of services to support customers who feel they need a little extra help, perhaps because of their age, health, or a disability, or if they’re going through a difficult time in their lives. This is known as our Priority Services Register. It helps us know who may require extra help, or who would like a bill in a different format such as large print, braille or translated documents. Are you aware of our Priority Services Register? *
7. If you would like us to contact you about any of the answers you have given in this survey, please leave your name and contact details below