Cleaner, greener
heating
Our heat networks are one of the cleanest heating solutions
available, so you’ll be doing your bit to help the UK reach
net-zero goals without even trying!
What can we help with?
Priority Services Register
Pay online
Create an account
Live incidents
Help with paying my bill
Submit a meter reading
Is there anything else you
need help with?
Why Metropolitan?
At Metropolitan we’re determined to leave gas boilers behind us and look to a cleaner, greener
heating future. Our goal is to make low-carbon heating easy and straightforward for all.
Zero carbon ready
We’re reducing heating related carbon emissions. As the electricity grid becomes zero carbon, so will our heat network.
Peace of mind
We’ll maintain the heat hub and network, up to and including your HIU at no extra cost to you. And, you can rely on us to be there if something goes wrong.
Here to help
We’ll be here to help from the day you move in. Our friendly UK based team will always be there when you need them.
Running smoothly
Our reliable supply of heat and hot water is available to you 24/7 – no matter what the weather is doing. The heat hub has back-up boilers and hot water stores ready for every eventuality.
Total control
We know rising household bills are a big worry, but with Metropolitan, you’re in control of your usage, and with our clear and simple bills, you’ll know you’re only paying for what you use.
Fair and square
From 2025 Ofgem will regulate heat networks, giving you reassurance that we’ll always do our best for you. Until then, all our networks are registered with Heat Trust; an independent champion for heat network customers.
