Your tariffs
Living on a heat network won’t cost more. We make sure our prices are fair, and we’re transparent about how your bills are calculated.
To view your tariffs, please log in to your account.
All-inclusive price
Enjoy simple, stress-free heating with a clear price:
- Your bill covers everything excluding the electricity consumed by the heat pump – the ambient heat you use, plus repairs, maintenance and replacements
- No surprise costs for servicing or emergencies
- No need to worry about breakdowns or big repair bills like with a gas boiler or individual heat pump
It’s heating with total peace of mind — everything taken care of, all in one place.
What you can expect
A better, fairer way to pay for heat.
- Flexible ways to pay that work for you
- Fair, transparent pricing, guided by Ofgem
- At least 31 days notice before any price changes
- Prices reviewed no more than twice a year
- Clear, easy to understand bills
- Support if you’re struggling financially
