This option is only available in certain homes and is not offered if you have a GURU meter.

You can choose to pay for your heat and hot water when your bill arrives each month. It’s worth remembering, you’re likely to have higher bills in winter and lower ones in the summer.

You’ll need to pay the bill each month and to budget for varying amounts. We’ll send you a bill every month so you can see how much heat and hot water you’ve used.

You can pay your bill:

Online: Log in to pay using a debit or credit card

Phone: Using our automated payment line on 02920 100346 using a debit or credit card

Internet/phone banking:

Bank details for customers:

For bank details for customers living in King’s Cross, postcodes N1C:

Remember to include your account number – it’s on your bill.