Paying by Direct Debit saves you time and hassle, so you don’t have to worry about remembering to pay bills or making payments on time.
Paying by Direct Debit is the best way
- With Direct Debit, you always know when and how much will be taken from your account, helping you manage your finances better.
- Direct Debit ensures your bill is paid on time, every time, giving you peace of mind.
- When on a fixed Direct Debit, we review your payments every six months and adjust it based on your actual use, informing you in advance of any changes we’ll make to your payments.
- We’ll spread your year’s usage into 12 even payments if you’re on a fixed Direct Debit.
We offer two types of Direct Debit:
Pay by monthly fixed Direct Debit
You’ll get a bill from us every quarter so you can see the status of your account.
We’ll estimate your annual usage and set fixed monthly payments spread evenly across the year, paying the same amount every month.
Your payments are added to your account balance and cover what you use throughout the year. Any extra funds that build up during the summer months will help balance out higher usage in the winter. Our goal is for your account balance to be close to zero by the end of the year, so there are no surprises.
Pay by monthly variable Direct Debit
You’ll get a bill from us every month so you can see the status of your account.
With our smart automatic meter readings, you’ll be paying a varied amount each month based on your actual usage.
This usually means higher bills during winter when you’re using more heat and lower ones in summer. You’ll need to budget to cover the varying amounts.
Setting up your Direct Debit is easy
Sign-up to Direct Debit in your online account
Fill in the Direct Debit form and send it back to us
You can contact us and we’ll do the rest for you