We wanted to let you know that we’ll be carrying out some improvement works in the Energy Centre at Postmark, Mount Pleasant, on Wednesday 15th November 2023 and Thursday 16th November 2023 which may temporarily interrupt your heating and hot water supply.

We’re planning to start the work at 8am and expect work to be complete by 4pm on both days. It’s unlikely that there will be any interruption to your heating and hot water service, but if there is it will only be for a short period. We hope this doesn’t cause too much inconvenience.

Metropolitan’s Priority Services Register

If you are of State Pension age, are disabled or have a long-term illness, and you feel you need a little extra help, we can add you to our Priority Services Register. To find out more, phone us on 02920 100346, login to your online account; https://metropolitanlocal.co.uk/log-in/, chat to us live on our website or send us a contact form.

Contacting us

If there’s anything you’d like to know about the work we’re doing or any other questions about your account, please get in touch. We are available Monday to Friday, 8am to 8pm, and between 9am and 1pm on Saturdays, and in the event of an emergency, our lines are open 24 hours a day, 7 days a week.